Are Hewlett-Packard webcams racist?
In a video posted to YouTube this week, two co-workers - one white and one black - tried out the webcam face-tracking software on an HP MediaSmart computer. It is supposed to follow users as they move, but it fails to recognize Desi, a black man. When his co-worker Wanda, who is white, enters the frame, it immediately recognizes her and follows her in the frame.
"As soon as my blackness enters the frame ... it stopped," Desi said. "As soon as white Wanda appears, the camera moves. Black Desi gets in there? Nope, no facial recognition anymore, buddy. I'm going on record and I'm saying it. Hewlett-Packard computers are racist."
Despite the accusations, Desi is good-natured and seemingly amused by the problem.
HP responded on its blog.
"We are working with our partners to learn more," HP said. "The technology we use is built on standard algorithms that measure the difference in intensity of contrast between the eyes and the upper cheek and nose. We believe that the camera might have difficulty 'seeing' contrast in conditions where there is insufficient foreground lighting."
"Everything we do is focused on ensuring that we provide a high-quality experience for all our customers, who are ethnically diverse and live and work around the world," HP continued. "That's why when issues surface, we take them seriously and work hard to understand the root causes."
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